Our happy customers

Powered byCusRev
5.0
Based on 406 reviews
5
99
99%
4
1
1%
3
0%
2
0
0%
1
0
0%
Image #1 from Biljana
1
Biljana
Biljana
Verified ownerVerified owner
5/5

I was on the hunt to find a special gift for my parents 40th wedding anniversary that they can both enjoy, and came across the barrel & Bar Gift Factory. I ordered them a wooden flask with glass face and had it personalised with their initials. The process of the whole order was smooth and seamless with constant contact through email, sharing a template of the engraving to get it right, had them change the font aswel and they were so lovely and easy to work with. I couldnt be happier with the end result pictured🤭They answered any questions I had and working with them was so easy. The product itself is gorgeous, the engraving, the wood itself. Stunning! Can't wait to give it to them! Big thank you to Tracey aswel for all the knowledgeable info and for the prompt responses! Highly recommend them! I know there are plenty of other bussiness but these guys really care about the outcome and end result and really make sure your happy with the product before production. Thank you again the Barrel & Bar Gift Factory!🤗😃

1 week ago
Reply 1
Gift Factory
Gift Factory
Store manager

Thank you for shopping with us Biljana, we hope your parents love it 🙂

ES
ES
Verified ownerVerified owner
5/5

Prompt, helpful and exactly what we wanted

1 week ago
Reply 1
Gift Factory
Gift Factory
Store manager

Many thanks for shopping with us ES !

ET
ET
Verified ownerVerified owner
5/5

A wonderful and prompt customer service from Tracey. Not long after placing the order, Tracey contacted in return to send through the mock up template and accommodating with some changes as much as they can. Finish product was done almost as quick and delivery nationwide only a few days later. Since this was a gift, had to make sure the recipient received well and were happy with their custom made gift.

1 week ago
Reply 1
Gift Factory
Gift Factory
Store manager

Thank you for shopping with us Erwin 🙂

Lesley
Lesley
Verified ownerVerified owner
5/5

We ordered the barrel as a wedding gift and we're very impressed at how quickly it arrived and loved how it looked. The whole process was super easy with excellent communication.

3 weeks ago
Reply 1
Gift Factory
Gift Factory
Store manager

Many thanks for shopping with us Lesley !

Maria
Maria
Verified ownerVerified owner
5/5

⭐⭐⭐⭐⭐

The Perfect Gift to Recognise 47 Years of Service!

I wanted something special and meaningful to recognise someone’s many years of dedicated service, and this personalised decanter and glass set was absolutely perfect!

The presentation was beautiful, and the personalised engraving added such a thoughtful touch. It was a wonderful way to celebrate an incredible milestone and give a gift that can be treasured for years to come.

The whole process was simple and professional, with excellent communication and quick service. Extremely happy with our purchase and would highly recommend Gift Factory!

4 weeks ago
Reply 1
Gift Factory
Gift Factory
Store manager

Thank you for shopping with us Maria 🙂

Mark
Mark
Verified ownerVerified owner
5/5

Gift set was amazing and the service was great

4 weeks ago
Reply 1
Gift Factory
Gift Factory
Store manager

Thank you for shopping with us Mark!

Stuart
Stuart
Verified ownerVerified owner
5/5

I recently purchased the champagne flute boxed gift set and was really happy and impressed by the quality of the product made for me. I was also very pleased with how quickly it was made and delivered to me. I would definitely buy more gifts here and recommend them to my family and friends.

1 month ago
Reply 1
Gift Factory
Gift Factory
Store manager

Thank you for shopping with is Stuart!

Trevor Farrell
Trevor Farrell
Reviewer
5/5

My wife purchased my Barrel for my 75th. We then decided to buy one for son-in- laws 40th, because of the excellent craftsmanship. They both arrived carefully packaged. Instructions were spot on and Chris was quick to respond when I had an inquiry re cleaning. Order process, quickness of delivery were first class. Highly recommend this company to anyone looking for a unique gift. Excellent service , thanking you so much Chris & Tracey. Cheers trev. We live in Tasmania, long distance for freight but no dramas.

2 months ago
Reply 1
Gift Factory
Gift Factory
Store manager

Thank you for shopping with us Trev & Trude !

Jen
Jen
Verified ownerVerified owner
5/5

What a great way to gift a bottle of something special for a milestone birthday. Really well presented, very nice glassware. Recipient seemed happy!

2 months ago
Reply 1
Gift Factory
Gift Factory
Store manager

We are happy they liked it 🙂 thank you for shopping with us Jen !

Jacqui
Jacqui
Verified ownerVerified owner
5/5

I purchased a barrel for my husband as a joint fathers Day , birthday present. When he opened it, he was overwhelmed and really appreciated the gift . The quality is excellent, and it was so perfect with a personalised name that will be enjoyed for years . Thank you and I will purchase again from the Barrel and bar gift factory

2 months ago
Reply 1
Gift Factory
Gift Factory
Store manager

Many thanks for shopping with us Jacqui!

Image #1 from Deborah Image #2 from Deborah
2
Deborah
Deborah
Verified ownerVerified owner
5/5

I ordered a barrel for my husband for Father's Day and we were super happy with the result! The ordering process went smoothly and Tracey was very helpful with my design ideas. Exactly as I imagined it!

2 months ago
Reply 1
Gift Factory
Gift Factory
Store manager

Thank you for shopping with us Deborah 🙂

Andrew Simmons
Andrew Simmons
Verified ownerVerified owner
5/5

Have purchased two items and Tracey has been amazing with her assistance and customer service. Product quality is great and I would recommend to anyone.

2 months ago
Reply 1
Gift Factory
Gift Factory
Store manager

Many thanks for shopping with is Andrew !

David Alexander
David Alexander
Verified ownerVerified owner
5/5

Wow! Looks fantastic. Being married for 60years is unique, as are the people who are going to receive them on the day. Fairly easy to order and very fast to be delivered. Great work.

2 months ago
Reply 1
Gift Factory
Gift Factory
Store manager

Thank you for shopping with us Dave!

Tammy Pope
Tammy Pope
Verified ownerVerified owner
5/5

Absolutely beautiful. Exactly what I ordered and crafted perfectly. Thank you 🙏🏼

2 months ago
Reply 1
Gift Factory
Gift Factory
Store manager

Many thanks for shopping with us Tammy 🙂

Richard Falconer
Richard Falconer
Verified ownerVerified owner
5/5

Great customer service backed up by a great product!

2 months ago
Reply 1
Gift Factory
Gift Factory
Store manager

Thank you for shopping with us Richard 🙂

Ursula
Ursula
Verified ownerVerified owner
5/5

I loved the quick turn-around from ordering date. Gift was as displayed. Also loved the free delivery. Win/Win.

3 months ago
Reply 1
Gift Factory
Gift Factory
Store manager

Thank you for shopping with us Ursula 🙂

Image #1 from Oakley Image #2 from Oakley
2
Oakley
Oakley
Verified ownerVerified owner
5/5

My partner and I ordered a personalised oak barrel for my partner's sister and her fiancé, and we couldn't be happier with it!

The quality is phenomenal, the engraving was absolutely perfect, and it arrived just a few days after we placed our order. It made such a special and unique gift.

We were beyond impressed with both the product and the service, and we'll definitely be purchasing from here again. Highly recommend!

3 months ago
Reply 1
Gift Factory
Gift Factory
Store manager

Many thanks for shopping with us Oakley 🙂 we hope they love it too!

ian jones
ian jones
Verified ownerVerified owner
5/5

great company to deal with, service and help was fantastic with our customised order. goods arrived in only a couple of days from order. The person i gifted the engraved glasses to was absolutely ecstatic

3 months ago
Reply 1
Gift Factory
Gift Factory
Store manager

Many thanks for shopping with is Ian 🙂