The oak barrel I received was absolutely incredible! So patient and helpful with the custom design I asked for, and replied very quickly to help get it all sorted. There was a genuine sense of care here, it was as if he was doing it for himself and wanted it to look as perfect as possible. Very helpful even after I received the product too. Would rate higher if I could!
No hidden handling fees
Design processing – 1 working day
Engraving process – 2 working days
Shipping to most Metro areas – 1 to 4 working days
Shipping to regional areas – up to 14 days
WE ARE UNABLE TO DELIVER TO A PO BOX ADDRESS as all parcels must be signed for.
For Fathers day and Xmas order deadlines please click here
This product is custom made to order. Processing times are approximately 2 business days for template design & engraving and 1-14 business days for shipping. If your order will not arrive in time, we suggest you print out the picture of the item you ordered from our website and put that picture in a card or gift box and inform your gift recipient that their gift will arrive soon.
Visible faults must be reported within 24 hours of receiving the parcel – Barrels must be sealed with water immediately, and leaks must be reported within 30 days from receipt of your barrel – Item must be returned within 30 days of receiving it – Refunds less the cost of postage & packaging will be given as money back – Buyer pays return postage.